Terms of access and use
This website, in French and English, aims to provide information to Tilkee’s customers and other visitors. The products and services presented on the website are available for use according to the contractual conditions and current pricing and are reserved for customers based in France. This website is subject to French law.
Privacy and personal data
This website has been declared to the CNIL, the French national data protection organisation.
You have the right to access, modify, rectify and delete your personal data (Art.34 of French Data Processing and Civil Liberties law no. 78-17 of 16 January 1978). To exercise this right, contact Tilkee using the online contact form.
“Personal data” refers to all data that is used to identify an individual. This includes such information as names, addresses, phone numbers or email addresses.
You can visit our website without having to provide your name or other personal data. However, we may occasionally ask you for information, such as for correspondence, subscriptions or when submitting a job application. We may complete this information to conclude a transaction or provide better service.
Tilkee can then better understand what you’re looking for and send you information that meets your needs.
Cookies also allows our website to “remember” you, so you won’t have to re-enter information you’ve already given us.
You can see whether cookies exist and can delete them if you so desire.
Network security and confidentiality
Messages you send us via the internet may be intercepted on the network. Until we receive them, we cannot guarantee their confidentiality.
We will never pass on any personal or confidential information, regardless of whether it is deemed unnecessary, sensitive or from third parties. It is possible to falsify the identity of the origin of electronic messages we receive. If you need to send us such information, we recommend doing so exclusively by post.
This website also includes information made available by outside companies or hyperlinks to other sites that were not developed by Groupe oXfoZ or its subsidiaries. The content made available on this website is for informational purposes only. Links provided on this website to another website do not constitute approval of that site or its content. It is the user’s responsibility to use this information judiciously. The publisher declines all responsibility regarding the information, opinions and recommendations provided by these third parties. Any hyperlink to this website must have prior express authorisation from the publisher. Note that there are inherent risks in electronic data transfer, including delays, omissions and inaccuracies. This information is provided as received, regardless of the source.
Using information from the website and copyright
Any file from the Tilkee website may be used for informational purposes and private use only. Any other use is expressly prohibited.
Tilkee makes every effort to provide accurate, updated information on its website. It reserves the right to edit content at any time and without notice.
Furthermore, visitors are hereby notified that it is their responsibility to verify the information provided through other means, including by contacting the company.
Tilkee declines all responsibility for any inaccurate or incomplete information available on its website; for damages occurring as a result of a fraudulent intrusion by a third party causing modification of the information on the website; and for any damage, whether direct or indirect, regardless of cause, origin, type or consequences, caused by access or inability to access the website by any party, as well as use of the site or credit given to information coming directly or indirectly from said party.
Unless stated otherwise, intellectual property rights of the files on the website and any element created for this website belong exclusively to Tilkee or its suppliers, who grant no licence or right other than consulting the website.
Reproduction of all files published on the website is authorised only for informational purposes for personal and private use. Any other reproduction or use is expressly prohibited.
All brands cited are the sole property of the respective companies.
All products, logos and images cited on the pages of this website are the sole property of their respective brand.
Photographs of the products are not contractual.
Access is free and unlimited for individuals (excluding subscription costs to a specific service) excluding fees according to the internet service provider.
Recommendations for viewing
For optimal viewing of the website pages, we recommend you use one of the following web browsers: Internet Explorer (Version 5.5 or later) or Netscape (Version 6 or later). The site is optimised for a minimum screen resolution of 1200×1000 pixels.
Flash Player (Version 6 or later) is required to see certain content on the website. You can download it from Macromedia’s website.
This website is accessible 24 hours a day, 7 days a week, except in cases of force majeure, IT difficulties, problems related to the communication network structure or technical difficulties. The website may be offline at any time for maintenance reasons.
This website is subject to French and international copyright and intellectual property legislation. Reproduction is reserved, including iconographic or photographic documents. Non-compliance with these measures may lead to prosecution of the offender and criminal sanctions. This document has been drafted and interpreted according to French law and is subject to the authority of the French courts. If one of the measures of this text is declared invalid or without legal authority, the other measures remain applicable.