RGPD
Tilkee is certified by Afap – Protection of personal data.
This certificate guarantees that we respect the protection of our customers’ personal data.
Tilkee is certified by Afap – Protection of personal data.
This certificate guarantees that we respect the protection of our customers’ personal data.
Tilkee is certified by AFAQ – Protection of personal data.
This certificate guarantees that we respect the protection of our customers’ personal data.
The General Data Protection Regulation (GDPR) is a European regulation promulgated on April 27, 2016 that comes into force on May 25, 2018. It is the culmination of a policy in favor of protecting the personal data of all users in order to respect their privacy.
Our team is constantly working to manage the company's defense systems, develop security review processes, design the security infrastructure, and implement the security rules needed to ensure compliant management of our customers' personal data.
In particular, we have successfully undergone several security audits of our "Enterprise" customers and obtained Afaq certification - personal data protection.
While the RGPD stipulates many very specific requirements, the authorities have yet to approve any certification mechanism under Article 42 that would enable companies to easily prove compliance to their customers.
At Tilkee, we've taken the step of anticipating case law, to adopt the most restrictive private data management rules.
We've been working on data protection guided by the RGPD for a long time, and we're happy to give you an overview of what we've done and intend to do in the near future to comply with European standards.
TILKEE is the main recipient of your personal data.
Your personal data will never be passed on or disclosed to third parties for the purpose of marketing to you.
However, in order to ensure the proper functioning of our services, some of your personal data will be transmitted to subcontractors.
TILKEE undertakes to entrust your personal data only to quality subcontractors who have already been audited.
Each type of data has its own retention period.
For example:
Cookies are accepted for 13 months, after which renewal must be agreed once again.
Personal data entrusted to us on Digital Platforms is kept for 3 years after the last connection or 3 months after the end of the contract.
Personal data required for the tool's operation is encrypted (database and flat files) and access is audited. Prospect data (IP addresses, identifiers) is stored and pseudonymized. TILKEE takes care to protect and secure the personal data you have chosen to communicate to us, in order to ensure their confidentiality and prevent them from being distorted, damaged, destroyed or disclosed to unauthorized third parties.
Even if you choose to entrust us with your personal data, you always have the right to ask us for the data in our possession, to have them corrected, to ask us to delete them, to ask us to limit their processing, to object to their collection or storage.
To find out more, visit our Privacy Center.
We warn you, however, that in the event of opposition or limitation on your part, TILKEE may not be able to ensure the proper functioning of its services to you.
While the GDPR stipulates many very specific requirements, the authorities have yet to approve any certification mechanism under Article 42 that would allow companies to easily prove compliance to their customers.
At Tilkee, we've taken the step of anticipating case law, to adopt the most restrictive private data management rules.
We've been working on data protection guided by the RGPD for a long time, and we're happy to give you an overview of what we've done and intend to do in the near future to comply with European standards.
